[ETSY] If a user buys a product and the money automatically transfers to the seller after buying...Can you issue refunds?

CAN you issue refunds in this situation?

Posted over 4 years ago by Masud Hossain
Posted over 4 years ago by Alex Yang

You can issue refunds, but only if the funds have not yet been paid out. The way most platforms approach this is to delay fund transfer until the customer's refund policy has expired. You should take a look at the Transfer Reversals section of the documentation. Here's the link: